1. Credit Terms
1.1 Credit Period: 15 days from the date of invoice.
1.2 Credit Limit: The highest credit allowed will be based on the customer’s deal history. It will be equivalent to three (3) months’ average revenue.
1.3 Emergency Supply: In case of genuine operational urgency, up to 15 days of extra supply is provided. This is conditional to prior communication and mutual agreement.
2. Payment Schedule & Overdue Process
| Credit % Overdue | Action / Reminder |
| 75% | Friendly reminder via email / message |
| 100% | Follow-up reminder including account statement |
| >100% | Final reminder; review of further supply until account normalization |
Note: The above steps are designed to guarantee smooth operations and uninterrupted supply while maintaining healthy business practices.
3. Customer Obligations
- Prompt clearance of invoices as per credit terms.
- Prompt communication in case of payment delays or operational challenges.
- Cooperation for emergency supply requests within the agreed limits.
4. Supplier Commitments
- Prompt and consistent delivery of products.
- Keep product quality and availability.
- Offer support and guidance for farm operations as required.
5. Miscellaneous
- All credit and supply decisions are conditional to review based on payment behavior.
- Any deviations or exceptions must be formally agreed in writing.